Cancellation Policy

Easy Flexible Booking

If your plane is delayed or any other things are changing your travel plans, please let us know in advance, so we can cancel or re-shedule your flight. In case you are arriving late, we will always try to shedule your flight new. Please understand that this is only possible if it does not affect the following bookings of other costumers

For pick ups from Cancun airport, please make sure we have your correct arrival time, airline and flight number, so we can track your flight and make sure we will be there for you in time!!! We also need a copie of your passport per e-mail in advance!

If you need any assistance to change your booking please call...

Steffi: whats app+49 176 115 11500

If you need help at the airport to find the pilot please call directly to...

Aurora: +521 55 4454 76 92
Felipe: +521 55 3333 6700

Cancellation Policy

Up to 48 hours before


48 to 24 hours before

50% refund

24 to 0 hours before

Non- Refundable

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Frequently Asked Questions

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Excellent Service. We used Go Holbox Transfers for Cancun to Chiquila and our return trip. They were on time, had courteous drivers and nice vehicles. During our arrangements we had several changes to our itinerary and they easily and quickly made the changes. Steffi was wonderful and easy to work with! I highly recommend!


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