Cancellation Policy

Easy Flexible Booking

Unfortunately, due to the high level of cancellations caused by the corona virus, we have had to update our cancellation policy. Thank you for your understanding.

If your plane is delayed or any other things are changing your travel plans, please let us know in advance, so we can cancel or re-shedule your flight. In case you are arriving late, we will always try to shedule your flight new. Please understand that this is only possible if it does not affect the following bookings of other costumers

For pick ups from Cancun airport, please make sure we have your correct arrival time, airline and flight number, so we can track your flight and make sure we will be there for you in time!!! We also need a copie of your passport per e-mail in advance!

If you need any assistance to change your booking please call...

Steffi: whats app+49 176 115 11500

If you need help at the airport to find the pilot please call directly to...

Aurora: +521 55 4454 76 92
Felipe: +521 55 3333 6700

Cancellation Policy

Up to 14 days before departure/travel date

FULL REFUND

0-13 days before departure

NON- REFUNDABLE

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Best way to get to Holbox ! easy handling, you get your flight confirmed immediatly when getting in contact for such a last minute ticket, easy handling also at cancun airport fbo terminal. relaxed walking with the pilot to the plane and beautiful flight (its almost to short :)) you feel in good hands, the aircraft looks new and its all round a great experience. so much better then the trip by bus and ferry which unfortenly i had to take again for the way back as there was no flight available. on the island are rumours that flights might become regular ? would be great, i will be back and would definitily prefer to fly again. Flights Holbox - well done !

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