Frequently Asked Questions

Got a question?

Here is a list of the most common questions we get asked. We are happy to help you, so please contact us if you need any help.
Where will I arrive in Cancún airport?
How do I get to the FBO terminal in Cancún?
How many passengers and how much luggage can fit in the plane?
Are there any extra costs?
When do I pay?
Do I have to pay a deposit?
What information do I need to provide to book a flight?
Do I need to confirm my flight?
How can I share the cost of the plane?
How do I get a last minute ticket?
What is your refund policy?
How much time should I allow for the connection at Cancún airport?
How long is the flight time?

About Us

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Cancelation Policy

Our flexible approach when your plans change
Check Facebook for last minute flights!   Several times a month we have last minute deals. Keep an eye on Facebook where we post details.

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Best way to get to Holbox ! easy handling, you get your flight confirmed immediatly when getting in contact for such a last minute ticket, easy handling also at cancun airport fbo terminal. relaxed walking with the pilot to the plane and beautiful flight (its almost to short :)) you feel in good hands, the aircraft looks new and its all round a great experience. so much better then the trip by bus and ferry which unfortenly i had to take again for the way back as there was no flight available. on the island are rumours that flights might become regular ? would be great, i will be back and would definitily prefer to fly again. Flights Holbox - well done !

ClaudiClau Fantastic – Top professional, great experience

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