Frequently Asked Questions

Got a question?

Here is a list of the most common questions we get asked. We are happy to help you, so please contact us if you need any help.
Where will I arrive in Cancún airport?
How do I get to the FBO terminal in Cancún?
How many passengers and how much luggage can fit in the plane?
Are there any extra costs?
When do I pay?
Do I have to pay a deposit?
What information do I need to provide to book a flight?
Do I need to confirm my flight?
How can I share the cost of the plane?
How do I get a last minute ticket?
What is your refund policy?
How much time should I allow for the connection at Cancún airport?
How long is the flight time?

About Us

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Cancelation Policy

Our flexible approach when your plans change

Find out how to book a last minute ticket

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Highly Recommend. Steffi so wonderful and easy to work with! The only company to trust for transfers (air and land) best value too!


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