Privacy Policy

We keep your data safe

1.0 - WHAT PRIVACY AND DATA PROTECTION MEANS TO US

2.0 - RELEVANT LEGISLATION

Along with our business and internal computer systems, this website is designed to comply with the EU General Data Protection Regulation 2018 (GDPR) legislation with regards to data protection and user privacy.

3.0 - PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 7.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the ga.js implementation of GA. You can choose to disable cookies when you first visit the site, or you can disable cookies on your internet browser. This will stop GA from tracking any part of your visit to pages within this website.

3.2 Booking form

Should you use the booking form, none of the data that you supply will be stored in our administration system in order for us to process your booking.  It will not be passed to/be processed by any of the third party data processors defined in section 6.0. The data is also collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.

3.3 Cookies

Cookies are used by the website to save the search criteria you have used, so that you don't have to keep selecting it. They also temporarily store your form entries, again to save your time if you want to make multiple bookings. These cookies are only available to this website, and are automatically deleted when your session finishes.

4.0 - ABOUT THIS WEBSITE’S SERVER

This website is hosted by Siteground in a USA data centre. Security is a top priority. 3m perimeter fencing, 25+ CCTV cameras, 24x7 personnel and electronic access control systems, safeguards our data hall from unauthorised access. All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

5.0 - OUR THIRD PARTY DATA PROCESSORS

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All of these third parties are based in the USA and are EU-U.S Privacy Shield welcome compliant. Google (Privacy policy)

6.0 - DATA BREACHES

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

7.0 - DATA CONTROLLER

The data controller of this website is: Flights Holbox.  Please contact us for our registered address.

8.0 - CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

8.1 Change log

14/07/2019 - Privacy policy updated

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